Your privacy matters to us.
LAST UPDATED · JANUARY 2026
01
Information We Collect
We may collect the following types of information:
Personal information — name, email, phone number, and details provided during registration,
bookings, or purchases.
Payment information — billing details, processed securely through third-party providers.
Usage information — interactions with our website, booking platform, and services.
Device & technical data — IP address, browser type, and device information.
02
How We Use Your Information
We use your information to create and manage your account, process bookings and purchases, communicate appointments and updates, send permitted promotions, improve our services, and protect our business.
03
Third-Party Services & Integrations
We use trusted third-party platforms — including booking and scheduling tools, payment processors, email and advertising platforms, and analytics — to operate our business. These parties may collect and process information under their own privacy policies, for which Valora Fitness is not responsible.
04
Cookies & Tracking Technologies
We use cookies and similar technologies to improve website functionality, analyze traffic and behavior, and deliver relevant marketing. By using our website, you consent to the use of these technologies.
05
Marketing Communications
By providing your contact information, you may receive emails, text messages, or other communications related to your account, bookings, or promotions. You may opt out at any time by following the unsubscribe instructions provided.
06
We Do Not Sell Personal Information
Valora Fitness does not sell, rent, or trade your personal information. Information is shared only with trusted service providers as necessary to operate our business, and never for independent marketing purposes without your consent.
07
Data Security
We take reasonable measures to protect your personal information. However, no system or transmission of data can be guaranteed completely secure.
08
Data Retention
We retain your information only as long as necessary to provide services, comply with legal obligations, and enforce our agreements.
09
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. Certain data may be retained as required by law or for legitimate business purposes.
10
Children's Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
11
Changes to This Policy
We may update this Privacy Policy at any time. Continued use of our services after updates constitutes acceptance of the revised policy.
12
Contact
For any questions regarding this Privacy Policy, please contact us at contact@valorafitness.com.