Please review these terms carefully.
LAST UPDATED · JANUARY 2026
01
General Use
Valora Fitness is a private, women-only fitness facility. Access is limited to authorized members and guests. We reserve the right to refuse access at any time for violation of these terms or for behavior deemed disruptive, harmful, or unsafe.
02
Memberships & Class Packs
All memberships, class packs, and services are non-transferable and may only be used by the individual who purchased them. Expiration dates, if applicable, will be communicated at the time of purchase.
03
Payments & Billing
All payments must be made in full at the time of purchase unless otherwise stated. By providing a payment method, you authorize Valora Fitness to charge applicable fees, including but not limited to memberships, class bookings, late cancellations, and no-show fees.
04
No Refund Policy
All sales are final. Memberships, recurring memberships, class packs, drop-in classes, services, events, retail merchandise, food, and beverage purchases are non-refundable to the fullest extent permitted by law. Failure to attend a scheduled class, appointment, or session does not entitle a member or guest to a refund. In the rare event that Valora Fitness cancels a service, the applicable amount may be credited or refunded at our discretion.
05
Scheduling & Cancellations
All bookings are subject to Valora Fitness scheduling and cancellation policies. Please arrive on time; late arrivals may not be admitted once a class is in session. Cancellations made within the late-cancellation window, or no-shows, may be charged the applicable fee. We reserve the right to modify class schedules, instructors, and times, and to cancel classes for low enrollment or other reasons.
06
Facility Rules & Conduct
Members and guests are expected to conduct themselves respectfully at all times, follow all posted rules, use equipment safely, and respect staff and other members. Valora Fitness reserves the right to suspend or terminate access for violations, without refund.
07
Personal Responsibility
You are responsible for using all equipment and facilities safely and in accordance with instructions provided. You agree to follow all posted rules and staff guidance at all times.
08
Personal Property
Valora Fitness is not responsible for the loss, theft, or damage of personal belongings brought onto the premises.
09
Sauna & Amenities
Use of the sauna, locker rooms, showers, and other amenities is at your own risk. You are responsible for monitoring your comfort and health while using these facilities.
10
Café & Products
All food, beverages, and products are consumed at your own risk. Valora Fitness is not responsible for allergic reactions, sensitivities, or adverse effects.
11
Photography & Privacy
Photography or recording of others is only permitted with their consent. While Valora Fitness enforces this policy, it is not responsible for the actions of individual members who violate it.
12
Chargebacks & Payment Disputes
By purchasing a membership, class pack, or service, you agree not to initiate a chargeback or payment dispute with your financial institution without first contacting Valora Fitness to resolve the issue. In the event of a chargeback or disputed payment, you remain responsible for all amounts owed, and Valora Fitness reserves the right to suspend or terminate access and to pursue resolution.
13
Changes to Services
Valora Fitness reserves the right to modify schedules, instructors, services, pricing, or offerings at any time without prior notice.
14
Agreement
By using Valora Fitness services or facilities, you acknowledge that you have read, understood, and agree to these Terms & Conditions.
15
Privacy
Your use of Valora Fitness services is also governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as described there.